Field Service Technician
Field Technicians are responsible for meeting in person with our clients at their place of business and assisting them with obtaining services from Vicinity.
Preferred Qualifications
- At least 2 years in IT Support position preferred.
- Associate degree in IT or related field (or substitute years of experience)
- Preferred Certifications CompTIA A+ and CompTIA Network+
- Authorized to work in the United States.
- Current drivers license and clean driving record.
- Excellent verbal and written communications skills.
- Excellent time management skills.
What we Expect from you?
- Meet with clients at their place of business and assist them with receiving technical support.
- Actively listen to clients, understand their needs and document those requests in a service ticket.
- Proactively schedule appointments with clients.
Details
Location
- Prudhoe Bay, AK
Job Information
- $20 to $25 per hour, depending on experience
- Regular position
- Full Time with Overtime
- North Slope 1 week on, 1 week off
System Administrator
As a Systems Administrator, you will provide expert-level technical support, serving as a key escalation point for complex issues within our support environment.
Preferred Qualifications
- 3 years of experience as an IT technician, administrator, or engineer.
- 4-year degree (or substitute for an equivalent number of additional years of experience).
- Authorized to work in the United States.
- CompTIA A+, CompTIA Network+, CompTIA Server+ certification.
- Excellent verbal and written communications skills.
- Excellent time management skills.
What we Expect from you?
- Install, maintain, troubleshoot, and repair a range of IT infrastructure, including cloud services, servers, switches, routers, firewalls, and network devices.
- Manage and document all support tickets, ensuring detailed records of each issue and resolution for future reference.
- Other duties as required by job assignment.
Details
Location
- Remote
Job Information
- $35 to $40 per hour, depending on experience
- Regular position
- Full Time