IT Help DeskExpert technical support when you need it
On-Site Repair & AssistanceTechnology support at your location in person
Client PortalStay up to date on support requests in real time
Proactive software patchingPrevent security risks and safeguard data
Software & Hardware asset managementControl IT costs and maximize employee productivity
Enhance Employee ExperienceGive your team the tools, support and partner they need
Why choose managed services?
IT downtime and cybersecurity have real impacts.
$
Average total cost of a data breach
days
Days to identify and contain a data breach
%
Average number of employees dissatisfied with their company's technology
%
Number of cloud-based data breaches
%
Average improvement in new hire retention with a strong onboarding process
%
Average cost savings to US businesses with IT outsourcing
Service Offerings.
Comprehensive service offerings tailored to your needs.
Start Simple
Starter
- Local Business Hours Coverage
- Help Desk
- Remote support
- Dispatchable on-site assistance & repair
- Standard endpoint software patching
- Client portal
- Learning management system (LMS)
Most Popular
Professional
- All Starter features plus:
- Guaranteed US based phone support
- Enhanced endpoint software patching
- Endpoint performancing tuning & optimization
- Endpoint policy management
- Mobile device management (MDM)
- Endpoint anti-malware protection
- Microsoft 365 Business Premium
Full Featured
Premium
- All Professional features plus:
- 24/7/365 access for Help Desk & Remote Support
- Priority Service Level Agreement (SLA)
- Guaranteed US based email and web chat support
- Endpoint application management & deployment
- Mobile application management (MAM)
- Premium Extended Detection and Response (XDR) endpoint security protection for endpoints
- Cloud-to-Cloud backup for Microsoft 365, Email, OneDrive & SharePoint
Add On Services
How would you like to customize your service?
- Server patching, maintenance & support
- Application performance monitoring
- Network performance monitoring
- Firewall monitoring
- Network attached storage & SAN performance monitoring
- VoIP & Unified Commmunications
- Conference Room Audio/Video
- Website design & hosting
